UX Research · Strategy · Writing
Evidence, interpretation, and strategic UX research.
I work across research, accessibility, service design, and reflective practice. This site is a portfolio, but also a record of how research becomes structure, judgment, and direction.
How I work
Research built into decisions
Research earns influence when it is built into decisions, not presented after them.
Most research fails at the moment of handover: findings arrive, decisions have already moved on.
My work concentrates on that gap, designing the structures through which evidence enters prioritisation, delivery, and strategy, so that research is a standing condition of the work rather than an event.
Research as decision infrastructure
Building repeatable structures for evidence-informed prioritisation, so research participates in direction rather than reacting to it, from single studies to a standing role in how choices get made.
Accessibility as a delivery condition.
Operationalising WCAG requirements inside governance, procurement, and supplier relationships, so compliance is designed in from the first conversation rather than audited in at the end.
Behavioural evidence in ecommerce.
Reading analytics and ambient signals past their surface metrics to the structural causes underneath — friction traced to conditions the organisation can actually act on.
Areas of practice
Choose a path into the work
These sections organise the site by theme rather than by content type, so readers can enter through the part of the practice that matters most to them.
Conversations
The Material of Design
Essays and dialogues on UX, interpretation, craft, and design thinking.
Accessibility
The Shape of Access
Stories and reflections on universal design, inclusion, and accessibility practice.
Teaching
The Material of Teaching
Downloadable templates, worksheets, and practical resources to support UX research and accessibility work.
Methods
Working Frameworks
Practical structures for listening, interpreting signals, and deciding what to do next.