03 Jan Learning to Use a Computer: A Metaphor for Understanding UX Process and Cognitive Theories
Posted at 23:09h
in UX Process
What happens when users have no prior experience with the product or tool we are designing for? How can we help them build a mental model of how it works and make informed predictions about what will happen when they interact with it? One approach to this problem is to draw on psychological and cognitive theories of learning and problem-solving. In...